SafeGuard Enterprise 6.00.1 Server Application Pools are unable to start...
Installations of SafeGuard Enterprise Server and Microsoft Exchange Server 2010 should be separated to different IIS servers. Installation of both components on one IIS Server can stop Safeguard...
View ArticleDeployment errors are displayed in the console when protecting endpoint...
When you run the Protect computers wizard an error(s) is returned to the console. E.g., 0000002e, 80070035, 000000f6, 0000002f and 0000000a
View ArticleWorking with Apple iPhone Configuration Profiles
Working with Apple iPhone Configuration Profiles
View ArticleSophos is retiring the use of fixed versions: warning message displayed
A warning message is displayed whenever you open a subscription that contains a fixed version package.
View ArticleSoftware subscriptions in Enterprise Console v 5.2.1 and above
This article describes software subscriptions as they apply to Enterprise Console v 5.2.1 and above.
View ArticleRemoving the 'Last logged on user' information from Enterprise Console
Suppression of the last logged on user information from both the computer list view and computer details in Enterprise Console.
View ArticleUsing the UpgradeDB.exe tool to upgrade the Sophos database
UpgradeDB.exe migrates data from the previous Sophos database to the latest version.
View ArticleSophos consoles and associated database names
This article describes the databases used by Sophos products.
View ArticleError regarding existing Sophos database(s) shown during installation of...
When installing Sophos Enterprise Console 5.x an error message detailing previous Sophos databases being found in the chosen SQL instance is shown.
View ArticleUpgrade Paths to Sophos Enterprise Console
Details on possible upgrade paths to the latest version of Sophos Enterprise Console
View ArticleVirtualization Scan Controller fails to issue scan request to computers with...
Failed to send 'ScanNow' request to computer, error code: 0x829e0033
View ArticleSimplified subscription management in Enterprise Console 5.2.1
In Enterprise Console 5.2.1 we have made subscription management easier.
View ArticleSophos UTM Managed Endpoint - Protection Guidelines
The attached document contains important information about UTM Managed Endpoint protection and about the communication between the UTM and client computers. This will assist you in troubleshooting an...
View ArticleSafeGuard Configuration Protection: Devices blocked although no policy was...
The Knowlede Base Article contains a new Baseline Policy that unlocks unknown devices which are blocked from Configuration Protection although no policy was assigned.
View ArticleSafeGuard Enterprise: Autologon to Windows will not continue unless you press...
Autologon to Windows will not continue unless you press"Ctrl + Alt + Del" at credential provider level.
View ArticleIs it possible to exchange the SafeGuard Enterprise Credential Provider...
Changing the default Credential Provider icon is currently not possible
View ArticleSophos Anti-Virus for Windows 2000+: incorporating current versions in a disk...
You can distribute the current versions of Sophos Anti-Virus for Windows 2000+,as part of a disk image. This can help you include Sophos Anti-Virus in your Master image for virtual machines.
View ArticleSophos Anti-Virus for Mac OS X: installing on to an OS X disk image
How to install SAV on to an OS X disk image (workstation clone) so that it can work with the console once the image is used on a new workstation.
View ArticleHow to change your default warehouse, working directory and default update...
This article describes how to change the defaults that are set up using the Download Security Software wizard. We recommend doing this before running the wizard, but the instructions for doing it after...
View ArticleTroubleshooting the error: The operation failed. Failed to create a warehouse...
After configuring the Sophos Update Manager an error is returned, 'The operation failed. Details: Failed to create a warehouse check action! SDDM returned 0xffffffff'
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