Sophos AD Sync Utility fails to create a group or fails to reflect the...
ADSync uses the member attribute to obtain a list of group members, if this exceeds 1500 the member attribute is cleared.
View ArticleHow to include Sophos Cloud endpoint software in an image
Including Sophos endpoint software in an image.
View ArticleScanning "Memory" returned SAV Interface error 0xa0040202: Scan failed
Scanning "Memory" returned SAV Interface error 0xa0040202: Scan failed
View ArticleAdvisory: What to do if log files are not visible in WebAdmin after updating...
This article explains what to do if log files are not visible in WebAdmin after updating to Sophos UTM 9.210.
View ArticleMicrosoft Security Update KB2918614 affecting installations/upgrades
Since the release of Microsoft Security Update KB2918614 there have been reports of MSI installation/upgrades failing
View ArticleSophos Anti-Virus: languages supported
Sophos Anti-Virus for Windows is available in English, French, German, Italian, Japanese and Spanish.
View ArticleHow to use your own HTTPS Proxy CA certificate on the Astaro Security Gateway
How to import and use your own certificate for the HTTPS Proxy CA.
View ArticleList of third-party security software removed by Sophos Endpoint Security and...
A full list of products currently supported for detection and removal by the Sophos Competitor Removal Tool.
View ArticleThreat reduction by filetype: Blocking email attachment by various methods
PureMessage for Microsoft Exchange can block selected attachments by filetype, name and multiple extensions.
View ArticleAdvisory: How to update to Sophos UTM v9.3
This article explains the correct update path to 9.3.
View ArticleUTM: How to run Up2Date
This article explains how to upgrade your UTM via the automatic Up2Date system
View ArticleSafeGuard LAN Crypt Client - Default configured "unhandled Application"
SafeGuard LAN Crypt Client - Default configured "unhandled Application"
View ArticleDefault anti-virus scanning options for Sophos Cloud
Details the default scanning options for the Sophos Cloud managed endpoint
View ArticleError when performing Challenge/Response: Cannot obtain computer key
A SafeGuard Device Encryption Client requires a Challenge/Response to unlock the Power-On Authentication. At the end of the Challenge/Response process, an error message is displayed: "Cannot obtain...
View ArticleRecommended vendor exclusions for use with Sophos products (Windows)
Anti-Virus exclusions for third-party applications as recommended by the vendor and articles relating to errors caused by incorrectly set exclusions
View ArticleSophos Cloud Server Automatic Exclusions
The following article lists the Anti-Virus exclusions automatically set by Sophos Cloud Server when configured in the policy.
View ArticleSophos Diagnostic Utility (SDU): how to download and install
This article describes how to install the Sophos Diagnostic Utility (SDU) and provides a link to information on how use the tool and send the results to Sophos Technical Support.
View ArticleSophos UTM: How to report undetected Viruses/Spam emails
Sophos UTM: How to report undetected Viruses/Spam emails
View ArticleSafeGuard Enterprise Client: description of ADDLOCAL command line parameters...
This article describes the parameters you can use when the installation is being conducted via msiexec and ADDLOCAL.
View ArticleSafeGuard Enterprise Client: Latest POA settings database file
Sophos now provides monthly updates to the SGN client installer DB file of hardware details. This article contains links to the download site.
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