SafeGuard Device Encryption: Windows' Safe Mode boot option, graphics driver...
Windows' Safe Mode boot option, graphics driver updates and accessibility from Windows PE may be impaired depending on the installed BIOS version.
View ArticleAfter installing SafeGuard Enterprise the key icon is not displayed as the...
No key overlay icon is displayed when installing SafeGuard Enterprise on a computer that has a third-party application with customized overlay icons installed.
View ArticleSafeGuard Enterprise Data Exchange: Sharing encryption keys within multiple...
Direct bulk key import/export to/from the SafeGuard Enterprise Database - to exchange encryption keys between two separated SafeGuard environments - is not possible. The article explains how to...
View ArticleHow to recover an unencrypted SafeGuard client
Steps you need to perform to recover an unencrypted SafeGuard client which is stuck in a locked POA straight after installation of the SafeGuard kernel.
View ArticleSafeGuard Enterprise Management Center: You cannot import the Active...
Importing the AD into the SafeGuard Enterprise Management Center is not possible due to missing permissions.
View ArticleSafeGuard Enterprise Policy Best Practice
How to create and handle policies in SafeGuard Enterprise
View ArticleLogging SafeGuard Enterprise installations
How to configure the installation procedure to ensure that a log file is generated, especially if you are running an unattended installation. This will help you troubleshoot in the event of any problems.
View ArticleUsing SafeGuard products on a hard disk with a physical sector size of 4kB
The operation of SafeGuard Enterprise DeviceEncryption, SafeGuard PrivateDisk, SafeGuard Easy and SafeGuard Disk Encryption on big sector devices is only supported on hard disks which can operate in a...
View ArticleInstalling Sophos Mobile Control and a Web Server on the same computer
Installing Sophos Mobile Control and a Web Server on the same computer
View ArticleSafeGuard Disk Encryption for Mac on iMac/Mac mini machines with an optional...
SDE4Mac and iMac/Mac mini machines with an optional Fusion Drive
View ArticleMethods of deploying apps to different device types using Sophos Mobile Control
Due to the differences between devices there is no one single method of deploying applications via Sophos Mobile Control. This article indicates which methods of deployment can be used with specific...
View ArticleSafeGuard Enterprise and Microsoft Windows Operating System updates
Are Microsoft Windows Operating System Updates being tested with SafeGuard Enterprise?
View ArticleLanding page: Sophos iView overview and links to further resources
This article provides all needed information for Sophos iView.
View ArticleSafeGuard Device Encryption: Hotkeys and the POA
SafeGuard Device Encryption: Hotkeys and the POA
View ArticleSafeGuard Power-on Authentication does not allow to logon and shows...
The article explains which situations can lead to a locked down Power-on Authentication and how to unlock the Power-on Authentication in different situations.
View ArticleDevice Control exemptions do not work for certain devices across multiple...
Some devices do not produce the same device ID on each endpoint, so an exemption will not work across every endpoint
View ArticleWhat to do in case the IPS reports "Attempted response buffer overflow: XXX...
This articles explains what to do if the IPS reports "Attempted response buffer overflow: XXX chars" for SID 1, 2 & 3.
View ArticleSophos releases cumulative patch solving several SafeGuard Server/Management...
Sophos has released a cumulative patch for the SafeGuard Server and SafeGuard Management Center.
View ArticleHow to upgrade to SafeGuard Policy Editor 6.0
This article provides links to information on the upgrade process from SafeGuard Policy Editor 5.50 and 5.60 to version 6.0.
View ArticleError 85010004 and 'There is a problem with the way mobilecontrol.sophos.com...
Your company email is not updated on your Windows Phone 8 device.
View Article