How to create and apply a new software subscription
A method of centrally assigning clients to an alternate version of Sophos Endpoint Security & Control using the Enterprise Console.
View ArticleSophos UTM Web Application Firewall
How to configure your UTM to use the Web Application Firewall
View ArticleSophos Anti-Virus for Mac support for Mac OS X 10.10 (Yosemite)
This article provides information about which versions of Sophos Anti-Virus for Mac will support Mac OS X 10.10 (Yosemite) and when.
View ArticleA child update manager shows the error 'Threat detection data update failed'
This error can be shown when the child update manager is updating from a parent where the versions of Sophos Enterprise Console (SEC) are different (e.g., the parent is running SECv5.1 and the child is...
View ArticleSophos Endpoint Protection: retirement calendar for supported platforms and...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleSophos Diagnostic Utility (SDU): how to download and install
This article describes how to install the Sophos Diagnostic Utility (SDU) and provides a link to information on how use the tool and send the results to Sophos Technical Support.
View ArticleEnterprise Console: authenticated SMTP in email reporting
By default, Enterprise Console does not allow you to use authenticated SMTP in email reporting. This article describes how you can enable this on your system.
View ArticleWorkaround: WAF is not working correctly because of Common Threats...
This article describes the workaround for the issue when WAF is not working correctly because of Common Threats Filter
View ArticleSophos Cloud Version 3 Beta Frequently Asked Questions (FAQ)
FAQ for Sophos Cloud Version 3 Beta
View ArticleError 'The applied software subscription does not contain software this...
You have attempted to protect a computer with an operating system not covered (supported) by the subscription set in the updating policy.
View ArticleVersion changes to Sophos Anti-Virus for Linux and Unix
This article provides information on the change in version numbers that will occur in November that will separate Sophos Anti-Virus for Linux and Sophos Anti-Virus for Unix.
View ArticleSophos Cloud Partner Portal (FAQ)
The following FAQ details common questions regarding managing Sophos Cloud accounts via the Partner Portal.
View ArticleEnterprise Console: Authorizing a previously blocked application
This article describes how to authorize applications which have been blocked by an Enterprise Console application control policy.
View ArticleApplication Control list out of date
The list of applications in your policy is not matched by the latest released list downloaded by SUM.
View ArticleFor Application Control - see article 63656
For Application Control - see article 63656
View ArticleFor Application Control - see article 63656
For Application Control - see article 63656
View ArticleFrequently asked questions about Application Control
This article presents an FAQ about the Application Control feature in Enterprise Console and Sophos Control Center.
View ArticleUnderstanding and troubleshooting policy compliance of Sophos Cloud managed...
This article describes the process by which managed clients obtain commands from Sophos Cloud.
View ArticleRemoval tools for Sophos Anti-Virus for Mac
This article provides a standalone tool to remove the installation of Sophos Anti-Virus for Mac.
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