Sophos products that have been retired
This article provides information on retired Sophos products.
View ArticleAdvisory: Issue with Sophos Disk Encryption when managed from Sophos...
It was recently discovered that customers using Sophos Disk Encryption (SDE) managed by Sophos Enterprise Console (SEC) may experience a rare situation where resuming a laptop from sleep-mode can...
View ArticleHow to disable exception report emails
Instructions on how to disable exception report emails
View ArticleInstallation of SafeGuard Encryption Client stops with Error 5009
Installation of Sophos SafeGuard Encryption Client stops with Error 5009 although no dynamic or GPT disk is present.
View ArticleError "No authentication mechanisms supported by both server and client"...
This article explains what causes the error message "No authentication mechanisms supported by both server and client" which is shown when configuring the SMTP connection using the Sophos Mobile...
View ArticleBasic DOS commands
This article describes some of the more common DOS commands that you can use in the Windows command line.
View ArticleEAS Proxy immediately stops after starting it and the logs show the error...
This article describes an issue where the start of the External EAS Proxy Service immediately stops right after it was started.
View ArticleSophos Anti-Virus for UNIX - Process memory limit recommendations on AIX systems
Sophos Anti-Virus for UNIX: Process memory limit recommendations on AIX systems
View ArticleCannot locate server for http://dci.sophosupd
Sophos Update Manager (SUM) cannot connect to one or more of the addresses it uses to download updates.
View ArticleSophos Small Business Solutions: Overview
This article describes the components of each product in the Sophos small business solutions range, and provides links to additional sources of information.
View ArticleOverview of data control in Endpoint Security and Control
This article describes the data control functionality in Endpoint Security and Control. It also includes links to sources of more information.
View ArticleEnabling File and Printer Sharing with Windows XP Service Pack 2 (SP2) and...
When Windows XP Service Pack 2 (SP2), or Windows 2003 Service Pack 1 (SP1), is installed, 'File and Printer Sharing' may be disabled by default in the Windows Firewall. In some circumstances you will...
View ArticleUpdate Manager: significant files and registry entries
This article lists the significant files, log files and registry entries for Sophos Update Manager.
View Article'failed to openDentry' - Talpa errors seen after install of Sophos Anti-Virus...
Talpa error messages are seen the syslog after installing Sophos Anti-Virus for Linux 9.6.1
View ArticleSafeGuard Enterprise: Local Cache corruption factors
The article describes most common SafeGuard Local Cache corruption factors and how to prevent corruptions
View ArticleSophos Endpoint Security for Windows - Window Security Options being reset
As part of an ongoing process, SophosLabs have been increasing the number of Windows system configuration options that are reset to default in the event of a malware.
View ArticleSystem Requirements for Antivirus protection for Unix
System Requirements for Antivirus protection for Unix: Available in Endpoint Protection
View ArticleDiffers from policy - General
One or more clients report their status to the Console as "differs from policy", under the "Status" tab | "Policy compliance" column.
View ArticleEndpoint Security and Control: overview
This article describes the features in Endpoint Security and Control, and provides links to more information.
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